FAQ
What are the standard check in and check out time at Crowne Plaza Milan City?
Check-in time: 2pm.
Check-out time: 12am.
Can I have a late check out?
Please contact us directly should you have any specific time constraints.
How many people can stay in one room?
Maximum allowed is 2 persons per room, although some rooms are able to accommodate four people.
Are extra beds available in the room?
The rooms are not designed to allow for extra beds.
Are baby cots available for the rooms?
Baby cots are available on request. Cots for children under two years old are free.
Do you have special facilities and services available for disabled travelers?
Yes, we have rooms specially equipped for disabled travelers, guaranteeing complete access to the hotel and all its services. The rooms are available on request, with no additional charge, but subject to availability.
Do you have non-smoking rooms?
Yes, smoking and non smoking rooms are available.
Does the internet rate include breakfast? Some rates do include the buffet breakfast. Please read the rate description in your Terms and Conditions carefully when you book the Crowne Plaza Milan City to confirm what your rates include.
Do I have to pay extra taxes?
Taxes and service charges are also included.
Cancellation charges
All bookings made directly on the Crowne Plaza Milan City’s website can be cancelled with no penalty fee if guests notify the hotel before 4pm of the day preceding the arrival. Late cancellation fee is equal to the cost of the first night’s stay. These conditions do not apply to special offers e during Fair periods. They also do not apply to bookings made through third parties (agencies and tour operators, etc). Please refer to the conditions specified in your contract.
Do special offers have a different cancellation policy? Yes, reservations made using our special offers can not be modified or cancelled as soon as they have been confirmed. Once your booking is made we will charge the total amount to the credit card entered on the booking form. For any other special offers, please refer to the related cancellation policy.
Does the hotel offer Internet access?
Yes, all rooms have Wi-fi. There is also a free access point to Wi-fi in the lobby.
How much does the internet connection cost?
Costs for Wi-fi throughout the rest of the hotel are: € 5 for 3 hours and € 12 for 24 hours.
Do you have a pet policy?
No pets are allowed.
Check-in time: 2pm.
Check-out time: 12am.
Can I have a late check out?
Please contact us directly should you have any specific time constraints.
How many people can stay in one room?
Maximum allowed is 2 persons per room, although some rooms are able to accommodate four people.
Are extra beds available in the room?
The rooms are not designed to allow for extra beds.
Are baby cots available for the rooms?
Baby cots are available on request. Cots for children under two years old are free.
Do you have special facilities and services available for disabled travelers?
Yes, we have rooms specially equipped for disabled travelers, guaranteeing complete access to the hotel and all its services. The rooms are available on request, with no additional charge, but subject to availability.
Do you have non-smoking rooms?
Yes, smoking and non smoking rooms are available.
Does the internet rate include breakfast? Some rates do include the buffet breakfast. Please read the rate description in your Terms and Conditions carefully when you book the Crowne Plaza Milan City to confirm what your rates include.
Do I have to pay extra taxes?
Taxes and service charges are also included.
Cancellation charges
All bookings made directly on the Crowne Plaza Milan City’s website can be cancelled with no penalty fee if guests notify the hotel before 4pm of the day preceding the arrival. Late cancellation fee is equal to the cost of the first night’s stay. These conditions do not apply to special offers e during Fair periods. They also do not apply to bookings made through third parties (agencies and tour operators, etc). Please refer to the conditions specified in your contract.
Do special offers have a different cancellation policy? Yes, reservations made using our special offers can not be modified or cancelled as soon as they have been confirmed. Once your booking is made we will charge the total amount to the credit card entered on the booking form. For any other special offers, please refer to the related cancellation policy.
Does the hotel offer Internet access?
Yes, all rooms have Wi-fi. There is also a free access point to Wi-fi in the lobby.
How much does the internet connection cost?
Costs for Wi-fi throughout the rest of the hotel are: € 5 for 3 hours and € 12 for 24 hours.
Do you have a pet policy?
No pets are allowed.
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