Guest comments on Tripadvisor

Great location and great value for money

TripAdvisor traveler rating: 5 of 5 stars

The hotel is situated right next to Sondrio Metro Station and just a few minutes walk from the Central Station. The rooms are comfortable and service is efficient. We were upgraded and got a junior...

Owner response

TripAdvisor traveler rating: 0 of 5 stars

Dear Guest, on behalf of all the staff thank you for your review and for choosing our hotel. Looking forward to it even among our guests. best regards L.Pellegrini

Good address

TripAdvisor traveler rating: 5 of 5 stars

If you are looking for an excellent city hotel, the Crowne Plaza is your choice. The service is outstanding, the rooms are upgraded and in excellent shape, the restaurant first class, a nice spa on...

Owner response

TripAdvisor traveler rating: 0 of 5 stars

Dear Guest, thanks for the kind words addressed to our hotel, when a customer is satisfied we feel proud and happy to continue to give my best to make our service as close to your needs best...

Letter of appreciation

TripAdvisor traveler rating: 4 of 5 stars

Dear manager I would like to thank your employees at reception as they were very efficient in their work and were very helpfully in all aspects of achieving customer satisfaction special thanks to...

Owner response

TripAdvisor traveler rating: 0 of 5 stars

Dear Guest, on behalf of our staff we thank you for your comment. I'm glad you found some professional people every day who devote their time to meet and exceed the guest with their enthusiasm and...

Good central Hotel

TripAdvisor traveler rating: 4 of 5 stars

Stayed here for just 1 night. It was a good stay. The reception was good, the rooms good, a little noisy, but thats Milan. The breakfast I didnt get to try as we had to leave early. I recommend...

Owner response

TripAdvisor traveler rating: 0 of 5 stars

Dear Guest, Thank you for your review, we are sorry that he could not have breakfast with a buffet where you can choose products both sweet and savory pies with homemade by our chef. Different...

business in Milan

TripAdvisor traveler rating: 5 of 5 stars

I spent 3 nights at the crowne plaza Milan City Center in May. The Hotel is not so far away form the main railway station and the underground station is just below: so it is very convinient avoiding...

Nice hotel in Station area

TripAdvisor traveler rating: 4 of 5 stars

Stay for one night for business. Crowne Plaza Milan City is about 10 mins walk from Milano Centrale or 1 metro stop to Sondrio Station. I think walking is more convenient than Metro, if you have...

Good Hotel

TripAdvisor traveler rating: 4 of 5 stars

The hotel is clean and new. About 15 mins walk to Station Milano Centrale and one metro stop away from the main train station - Sondrio. Can easily get the metro tickets from the sundry shop at the...

       

Fully deserved 4 stars

TripAdvisor traveler rating: 4 of 5 stars

The hotel is very close to Stazione Centrale where buses for Milan's airports and the Bergamo airport leave. It is a 10 minute walk. You can also take the underground (1 stop). The exit from the...

great location

TripAdvisor traveler rating: 4 of 5 stars

Had a lovely 3 nights at this city hotel. Our room furniture was a little tired, but apart from that everything else about the hotel was lovely. We enjoyed the breakfast, the usual hot and cold...

Owner response

TripAdvisor traveler rating: 0 of 5 stars

Dear guest thanks for your comments and we are happy that his experience at the Crowne Plaza has been positive. Thanks for appreciating our services such as breakfast for us important moment of the...

Small rooms, location not so good, breakfast poor

TripAdvisor traveler rating: 2 of 5 stars

We booked this thinking it would be convenient for the train station and Milans tourist areas. It is about a 10 min walk from the station but as we had luggage we went by taxi. The area itself looks a...

Owner response

TripAdvisor traveler rating: 0 of 5 stars

Dear Guest, we are very sorry that he did not live pleasantly our hotel. Any criticism is always welcomed to improve our services, but it seems that his stay was entirely negative. Personally, I...